Awwwmoments is now based in Hong Kong.

Standard Sessions:
Our standard photo sessions typically accommodate up to 4 people and 3 pets. However, we understand that every family is unique, so adjustments can be made as long as the number of participants remains reasonable. To ensure the best experience, please let us know in advance how many people and pets will be included in your session.Party Packages:
If you’re booking a party package, there are no limitations on the number of people or pets. Feel free to include everyone who makes your celebration special!We currently do not have a studio. However, you are welcome to rent a studio at your own cost.

Our photo sessions typically accommodate up to 4 people and 3 pets. However, we understand that every family is unique, so adjustments can be made as long as the number of participants remains reasonable. To ensure the best experience, please let us know in advance how many people and pets will be included in your session.

For Party Session, there are no limitations on the number of people or pets. Feel free to include everyone who makes your celebration special!

Absolutely! You can either arrange a surprise photoshoot for your friend or purchase a session as a gift. We also offer gift certificates, allowing your friend to contact us directly at their convenience to schedule their photoshoot. It’s a thoughtful and memorable gift for any pet lover! Please contact us directly.

We do not recommend rescheduling within one month of the shoot, as doing so may result in the forfeiture of the deposit or part of the deposit. Once the deposit is made, we aim to stick to the original schedule unless there are specific and valid reasons for rescheduling

For shoots scheduled more than a month away, rescheduling is possible. Please inform us as soon as possible to arrange a new date. Rescheduling is subject to availability. Any additional costs incurred will be the client’s responsibility.

Safety first. If it is unsafe to proceed with the shoot, we will reschedule to a later date. Rescheduling due to bad weather is subject to availability and at the discretion of Awwwmedia (Awwwmoments is powered by Awwwwmedia). Of course, we will do our best to accommodate your needs.

No, the deposit is non-refundable. However, in exceptional circumstances it may be possible to transfer to another session or person.What are the payment processes?

A deposit is required to secure your booking as soon as possible. It is usually 50% of the total plan cost. The remaining balance must be settled after the shoot and before the photo link is delivered.

We accept Payme/ Alipay HK/ FPS/ Heng Seng Bank Account.

Photos are delivered in JPG format. The resolution is set to 2500 pixels on the longest edge (without enlarging). RAW files will not be delivered as part of the package.

Your photos will be delivered via a password-protected online album. The album is accessible on both desktop and mobile devices for your convenience.

We will keep your photos for up to 90 days after you receive the final deliverables. Beyond this period, we are not obligated to store copies of your photos.

You cannot resell the photos without prior written consent from the photographer. The photographer retains control over reproduction, display, and distribution of their work. This includes the right to receive payment from sales to any third party.

Watermarks or logos may appear on photos from free shoots or collaborations.The watermark is considered part of the image, and removing or cropping it without permission is a violation. If you wish to remove the watermark, you can purchase a license, and we will provide a high-resolution photo without watermarks.

The photos come with a royalty-free license for personal use. You are allowed to print or post the photos online as many times as you want. However, you cannot resell the photos with third parties without prior written permission. The photographer retains copyrights for all delivered photos.